The term Artificial Intelligence (AI) is usually misinterpreted as anything concerning robots. However, in reality, AI is something which is certainly beyond that, with robotics being one amongst the many manifestations of AI. Starting from the automation of repetitive tasks performed by humans to predictive modelling, AI is the technology that is a paradigm for all futuristic tools. Therefore, the uses of artificial intelligence are endless. Human resource professionals are confident about the role of AI in upgrading HR functions.
They envision AI to play an essential role in improving talent acquisition strategies. The talent acquisition(TA) refers to the process of identifying, acquiring, assessing, and hiring candidates to fill open positions within a company and, the person who does this job is called a TA specialist. Hence, the TA team is significant to the company, as they are the ones who decide who will work in the company.
Technology is progressing swiftly from day to day, which helps every kind of industry to procure better business prospects and execute them efficiently. It affects all the departments within a company, including Human Resources (HR). AI has profoundly impacted the human resources function, especially at the Talent Acquisition front. There are various artificial intelligence courses available online which offer knowledge on AI software that will help the talent acquisition specialists to gain immense calibre, to achieve the best results.
The progression of Artificial Intelligence in the future may affect the following areas in TA.
Sourcing: AI can identify those candidates who match the given set of job requirements and help to compile lists of potential candidates who may be only passively looking for a job.
Assessment: It helps to prioritize the resumes and match the candidates to the open positions.
Interviews: It can accelerate the hiring process, and it helps to prioritize the candidates which they consider for an interview.
Selection: AI can help to filter the resumes more efficiently and also helps to match the candidate qualification to the job requirements.
Onboarding process: It helps to help review the paperwork and assist the candidates in learning about the policies, and so, the onboarding process does not overwhelm the candidates in any way.
Implications of AI
Monitor social media
Social media is as vast as an ocean; hence the task of tracking every post/activity of the candidate is almost impossible. However, in such a situation, AI can come to the rescue. AI alerts recruitment professionals’ attention to the social media posts of potential candidates.
Better candidate engagement
AI can enrich the candidate’s experience in the recruitment process, with the help of better communication between the recruiters and the candidates. Recruiters can provide feedback, updates, and help guide the candidates through every step. A positive experience during the recruitment process will make the candidate more liable to have a long tenure in the company, thus eventually results in better retention rates.
Evaluation of competency
Recruiters should be able to screen the candidates, based on not just their qualifications, but also, take into consideration other aspects of their personality, in particular, their soft skills, and this is made possible by AI. It can help the candidate showcase their cognitive abilities via fun games developed by AI.
The computer software that simulates human conversation through voice commands/text chats or sometimes, both is known as a chatbot, the short term for chatterbot. It is an Artificial Intelligence (AI) feature that can be incorporated and accessed through any major messaging applications. AI-driven facial and speech recognition software has emerged, which has made video interviews more appealing and has widened the scope of conducting interviews for candidates who reside in other countries.
Most of the HR professionals lack AI knowledge, unaware of its merits. It is essential that in the coming years, HR professionals will have to be more knowledgeable in this area as recruitment services will incorporate AI and function. Though AI is not extensively used today, one can expect it to grow soon as more and more HR professionals have begun to reap its rewards and, it helps to complement human intelligence.